5 Common Dental Emergencies and What to Do About Them
Knocked-out teeth, toothache, chips, lost fillings and mouth injuries: how to recognise a real dental emergency and what to do before you reach the dentist.
A footy training session at the local oval, a fall off a bike on the way home from school, a cracked tooth on a piece of mango pip in Bowen: dental emergencies rarely pick a convenient moment. Whether it’s a young family in Bohle Plains dealing with a knocked-out tooth after weekend sport, or an older patient in Ingham with a sudden, worsening toothache, knowing what actually counts as an emergency, and what to do in the first few minutes, can make a real difference to the outcome. Here are the five we see most often across our North Queensland clinics, and how to handle each one.
1. A knocked-out or badly broken tooth
This is the one where speed matters most. If a permanent tooth is knocked out completely, try to find it and pick it up by the crown (the white part), not the root. Rinse it gently in milk or saline if it’s dirty, never scrub it, and if possible, place it back into the socket and hold it there. If that’s not practical, keep it in a container of milk or, failing that, saliva, and get to a dentist as quickly as you can. The chances of successfully saving and reattaching the tooth drop the longer it’s out of the mouth, so this is genuinely a “phone us on the way” situation rather than a wait-and-see one. We see this fairly often among the younger sporting families around Bohle Plains and Kirwan, where weekend football, netball and touch footy are part of the routine.
2. A toothache that won’t settle
Not every toothache is an emergency, but some are trying to tell you something urgent: an abscess, a deep cavity reaching the nerve, or an infection that’s starting to spread. Pain that’s severe, throbbing, keeps you up at night, or comes with swelling of the face or gum is worth same-day attention rather than pushing through with painkillers. This is a pattern we watch closely in Ingham, where the town water supply isn’t fluoridated, meaning cavities can progress a little faster than in fluoridated towns if they’re not caught early: one more reason regular check-ups matter as much as the emergency visit itself.
3. A chipped or cracked tooth
Cracks and chips usually happen from biting down on something harder than expected: ice, a bone, a stone in bread, or from teeth grinding overnight. If you can find the broken piece, keep it in a small container of water or milk and bring it with you; sometimes it can be bonded back on. Rinse your mouth with warm water, apply a cold compress to any swelling, and avoid chewing on that side until you’ve been seen. Left untreated, a cracked tooth can let bacteria in and turn a simple fix into a much bigger one, so even a “small” chip is worth a proper look rather than just smoothing it down and hoping for the best.
4. A lost filling or crown
A filling or crown coming loose isn’t usually as urgent as a knocked-out tooth, but it shouldn’t sit on the back burner either: the tooth underneath is now exposed, and sensitivity to hot, cold or pressure is common. If you still have the crown, keep it safe and bring it in; your dentist may be able to re-cement it. In the meantime, sugar-free chewing gum can be pressed gently over the gap as a very temporary cover, and it’s worth avoiding chewing on that side. This one comes up often with our patients in Bowen and Emerald, where the drive to clinic can be longer, so knowing how to protect the tooth for a day or two until an appointment is genuinely useful.
5. Cuts, bites and other soft tissue injuries
Bumps, falls and even everyday accidents in the kitchen or on a job site can cause cuts or tears to the lips, tongue, cheek or gums. Clean the area gently with warm water, apply firm (not excessive) pressure with a clean cloth or gauze to control bleeding, and use a cold compress on the outside of the mouth to reduce swelling. Most minor soft tissue injuries settle with basic first aid, but anything with heavy or persistent bleeding, a deep or gaping cut, or an injury involving a child needs to be checked properly: soft tissue in the mouth heals fast, but it can also hide underlying damage to a tooth or the jaw that’s easy to miss without a proper exam.
When in doubt, call us first
The common thread with all five of these is the same: a quick phone call to your dentist before you decide what to do next almost always leads to a better outcome than guessing. Our team can talk you through immediate first aid over the phone and get you into the right clinic as soon as possible, whether that’s emergency dental care at short notice or a same-week appointment for something less urgent. Find your nearest clinic (Ingham, Innisfail, Bohle Plains, Kirwan, Bowen or Emerald) on our our clinics page, meet the team on dentists, or get in touch directly via contact us any time you’re not sure whether what’s happening in your mouth needs urgent attention.
This article is general information only and is not a substitute for personalised advice from your dentist.
Frequently asked questions
Toothache from advanced decay reaching the nerve, followed by broken or chipped teeth and lost fillings or crowns. Most present after a period of milder symptoms that were understandably put off, which is why they cluster around holidays and long weekends when practices are closed.
Over-the-counter pain relief taken as directed on the packet, and a cold pack against the outside of the cheek for around fifteen minutes at a time. Keep the area clean and rinse gently with warm salt water. Never place aspirin directly against the gum, which burns the tissue.
Keep it and bring it with you, as it can sometimes be recemented. Avoid chewing on that side and keep the area clean. Do not use household glue. If the exposed tooth is sensitive, a temporary dental cement from a pharmacy can cover it for a day or two until you are seen.
If you have facial swelling that is spreading, particularly toward the eye or under the jaw, difficulty swallowing or breathing, a high fever with dental pain, or significant facial trauma. Those need an emergency department. Dental infection that has spread is a genuine medical emergency.
Have a question about your own situation?
Book a visit with your local My Family Dental team across North Queensland. We’ll assess your teeth, explain your options, and answer your questions.